Will it cost me anything to get a test?

Highmark will cover Coronavirus, or COVID-19, testing at 100% when recommended by a medical professional. This means copays, deductibles, and coinsurance do not apply for this testing. This applies to most Medicare Advantage, Affordable Care Act, and select employer plans; however, please check with Member Services to see if this applies to your plan. Use the number on the back of your card.

Where do I go if I think I may have Coronavirus?

First, don’t panic. Your symptoms could be allergies, common cold, or flu — but it’s best to be sure. You have a few different options for receiving care. If you’re showing symptoms, such as fever and cough, the safest place to be — for you and for everyone else — is in your home.

Contact your primary care physician

They can help you get a Coronavirus test at the right location if they determine you need one — and prescribe medications as well. (No doctor? Visit an urgent care center — but please call in advance to let them know you’re coming and why.)

Schedule a telemedicine appointment*

This is a great way to avoid leaving home when you are ill and still receive medical assistance. Telemedicine clinicians can cover basic screening questions and help you decide the best next step.

Log into your member website to view your options or call the number on the back of your member ID card.

Prefer to stick with your network doctor? Many of them offer a telemedicine option, too. Contact them directly to find out.

In case of medical emergency, call 911.

That means difficulty breathing or another emergency medical condition. It is recommended to call the ER so they can prepare for your arrival and limit your exposure to others.

*Exclusions may apply. please check with Member Services to see if this applies to your plan. Call the number on the back of your card.

Frequently Asked Questions

Basics and tips

We learn more about COVID-19 every day including how the virus spreads, who’s more susceptible, and how you can avoid catching it.

Care for other conditions

If you are pregnant or have a chronic condition, you probably have a lot of questions on how COVID-19 affects your ongoing care.

If you suspect you have it

Discover when you need to quarantine yourself, see a doctor, and get tested. Also learn what happens after you test positive.

Coverage and costs

Treatment for COVID-19 can involve a doctor visit, virtual care, testing, or more. Costs vary based on your insurance plan coverage.

COVID-19 Resources

Want more facts on COVID-19 and the national response? We’ve assembled information you may find important from official sites.

Urgent Questions?

Call 1-800-241-5704

Non-Urgent Questions