Q. How do I know if I have a Broad Access Product or a High Performing, Narrow Network Product?

A. Highmark offers a wide range of plans to our Clients and Members. Your plan name can be found on your front of your card. If you have any confusion about your access to UPMC facilities, please contact 1-888-258-3428 (TTY users may call 711) 8 a.m. to 8 p.m., Monday through Friday and we can answer any questions you may have.

Examples of Broad Access Products are listed below;
  • Large/National Products: PPO Blue, EPO Blue, Keystone Blue HMO, Direct Blue, Classic Blue, Signature 65
  • Small Group Products: PPO Blue, EPO Blue, Keystone Blue HMO, Premier Balance PPO, Balance PPO, Health Savings, PPO, High Deductible Qualified PPO, Keystone HMO, Shared Cost PPO
  • Individual Products: Please call us at 1-888-510-1084 (TTY users may call 711) 8 a.m. to 6 p.m., Monday through Friday.
Examples of High Performing, Narrow Network Products are listed below;
  • Large/National Products: Community Blue PPO/EPO/HMO, Community Blue Flex EPO/PPO, Connect Blue, Conemaugh Region Flex Blue, Community Blue Flex: Pennsylvania Mountains Healthcare Region
  • Small Group Products: Community Blue PPO, Premier Balance PPO a Community Blue Flex Plan, Balance PPO a Community Blue Flex Plan, Health Savings PPO a Community Blue Flex Plan, Connect
  • Blue EPO, Flex PPO Pennsylvania Mountain Healthcare Region a Community Blue Flex Plan
  • Individual Products: Please call us at 1-888-510-1084 (TTY users may call 711) 8 a.m. to 6 p.m., Monday through Friday.