Where do I go if I think I may have Coronavirus?
First, don’t panic. Your symptoms could be allergies, common cold, or flu — but it’s best to be sure. You have a few different options for receiving care. If you’re showing symptoms, such as fever and cough, the safest place to be — for you and for everyone else — is in your home.
Contact your primary care physician
They can help you get a Coronavirus test at the right location if they determine you need one — and prescribe medications as well. (No doctor? Visit an urgent care center — but please call in advance to let them know you’re coming and why.)
Schedule a telemedicine appointment*
This is a great way to avoid leaving home when you are ill and still receive medical assistance. Telemedicine clinicians can cover basic screening questions and help you decide the best next step.
Log into your member website to view your options or call the number on the back of your member ID card.
Prefer to stick with your network doctor? Many of them offer a telemedicine option, too. Contact them directly to find out.
In case of medical emergency, call 911.
That means difficulty breathing or another emergency medical condition. It is recommended to call the ER so they can prepare for your arrival and limit your exposure to others.