When it Comes to Your Health, It's Personal

Keith & Casey

Keith is Casey's father. One day, while they were hiking, Casey suffered a severe asthma attack. Luckily, they made it out of the woods and found her emergency inhaler in time - but it gave them both quite a scare. 

Cynthia, their Highmark Health Coach, called them in the emergency room to make sure they were ok. She began working with them, answering questions and helping Keith learn exercises to do with Casey that can be helpful for children with asthma.  

"She's been very helpful. It's strange. It's insurance. You know it's a business, but her calling like that makes it a little more human and you feel good knowing that someone actually cares."  -Keith

Casey hasn't been to the emergency room since and enjoys playing the clarinet and ballet. 

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