During this challenging time, we know care comes in all ways, shapes, and sizes. We want to ensure you know about local resources and specialized services that are available to you especially now, in times of need. Know that Highmark is here to support your health, in whatever way you need us.

Find food, housing, and more

Aunt Bertha is a free, online tool that members can use to find local social service programs, like food banks, housing, and more. Search by zip code to get connected with programs that fit your needs.

Call 2-1-1, anytime

Talk anonymously to a United Way professional in your area for help finding essential services or emergency assistance near you – Available 24/7, and providing help in 180 languages.

Addiction therapy services+

Bright Heart Health provides substance use programming through telemedicine that includes counseling, and if needed, medication-assisted treatment – all delivered in the privacy of your own home. Members can call (800) 892-2695 or be referred by their doctor. Highmark has even waived co-pays through September 30, 2020.

Mental health virtual visits*

Feeling depressed or anxious? Talk to a doctor through the Amwell website or app anytime, anywhere for help with non-emergency situations. They can order prescriptions, too. Highmark has even waived co-pays for virtual visits through September 30, 2020.


Find affordable prescriptions

If you’re out of work and don’t have health coverage, there’s help. InsideRX is a prescription drug discount program that gives you access to thousands of affordable generic and name brand medications. Save an average of 80% on generic drugs and 40% on name brand products at more than 60,000 participating retail pharmacies.

Official sites with information you may find important

CDC Coronavirus fact sheet.
Main CDC Coronavirus site.
To find your local department of health website.
Stay up to date on cases reported in the US.

+Co-pays for this service have been temporarily waived and access to this service is available to most Highmark members, but some exceptions do apply. Bright Heart Health has been established as an addiction specialist. The services will be considered a specialist office visit, and, after June 13th, the member will be responsible for the applicable specialist visit copayment. If you have questions on coverage, costs, or anything else, call Member Service at the number on the back of your card.
*Co-pays for this service have been temporarily waived and access to this service is available to most Highmark members, but some exceptions do apply. If you have questions on coverage, costs, or anything else, call Member Service at the number on the back of your card.
Aunt Bertha is an independent company that provides information on community resources to Highmark members.
American Well is an independent company that provides telemedicine services and does not provide Blue Cross and/or Blue Shield products or services. American Well is solely responsible for their telemedicine services.